Service Levels – Bank Holiday for Queen Elizabeth II Funeral
Nexus will maintain its service desk on Monday 19th September, so our clients who are still operating can raise service desk tickets as normal. Nevertheless, many of our staff will be on leave due to the bank holiday for the funeral of the last Queen Elizabeth II. Therefore, other services and functions may not resume […]
Obtaining Cyber Essentials is Top of Companies’ Cyber-Security Concerns.
In our survey, obtaining Cyber Essentials was the top cyber goal in our cyber-security survey. We discuss the top 2 concerns.
What We Found on Vulnerability Scans
Nexus Engineer Julian Dean describes his findings from vulnerability scans on clients
Existing managed IT service clients receive new benefit as we introduce FREE Vulnerability Scanning
With the government’s recommendation that all companies should have a higher state of awareness of potential cyber security breaches (UK joins international partners to issue advice on latest… – NCSC.GOV.UK), Nexus has decided to add external vulnerability scanning services to our managed IT services suite. Whereas other IT companies will charge extra for what is […]
Nexus named a top Managed Service Provider
Nexus are very proud to have been placed as one of the Top 50 IT managed service providers by Cloudtango. Every year, Cloudtango honour the most successful managed service providers (MSPs) across the UK serving small and medium-sized organisations, in what has become an industry reference due to its independent, unbiased approach, as well as […]
Welcoming new starters to the NEXUS team
This month we’re excited to announce three new starters to the Nexus team who are joining us on the service desk and helping to support our clients. Firstly, we’d like to welcome Miles Buffery to Nexus. Having previously worked as an IT Technician for Sitel, Miles comes to us with great IT and customer service […]
Christmas opening hours 2021
If you have a contract with us, your IT support is maintained as normal every working day around Christmas and the New Year, and 24/7 cover operates as normal. The rest of our staff take a well-earned break. Clients with support in place can contact the service desk between 08:00 – 18:00 by calling 01392 667570 or […]
Reflecting on 2021
As we approach the end of another busy year at Nexus, our Managing Director, Stuart Wilson, reflects on the past twelve months and would like to share a few words: With the arrival of the festive season, who would have thought we’d still be living with the chaos caused by the pandemic. Every time we […]
Best place to work 2021 WINNERS
We’re proud to announce that Nexus has recently been crowned Best Place to Work by the Western Morning News Business Awards! Here at Nexus, we pride ourselves on the high levels of service that we offer our customers, but we are also committed to providing our hardworking team with a supportive and flexible working environment. […]
NCSC Annual Cyber Security Report is Out
The 2021 NCSC annual report is out, discussing their work in cyber security. They say “we have offered support to 777 significant incidents– up from 723 the previous year – with around 20% of organisations supported linked to the health sector and vaccines”. On the SolarWinds IT management platform attack, they say “Russia’s Foreign Intelligence […]