25+ Years of Experience
Fixed Service Pricing
24/7 Monitoring
2500+ Fully Managed Users
25+ Years of Experience
Fixed Service Pricing
24/7 Monitoring
2500+ Fully Managed Users
With more than 25 years of experience, we are trusted by businesses across Plymouth to deliver proactive IT support, advanced cyber security, and strategic IT management.
Book a free IT audit to discover how our expert team can help your organisation operate more securely, efficiently, and reliably.
We’ll help you set up and maximise Microsoft platforms
Our IT support in Plymouth focuses on rapid response times, stronger cyber security, and ongoing monitoring and support. Through our managed IT services, we help keep your technology environment secure, efficient, and reliable.
Our dedicated managed IT support in Plymouth combines proactive system management, expert technical support, and strategic IT guidance to help businesses operate securely and efficiently. From ongoing monitoring to Microsoft Cloud expertise delivered by certified engineers, we help organisations reduce downtime, strengthen security, and get more value from their technology.
Speak directly to experienced engineers as soon as issues arise. We work to resolve problems quickly, with 81% of support requests resolved on first contact, reducing delays and avoiding unnecessary escalation.
We forecast hardware replacements and technology costs with greater accuracy, helping you plan and avoid unexpected IT expenses.
As Plymouth’s only managed IT support provider with both SMB and Enterprise Microsoft competencies, we provide expert guidance across Microsoft 365, Azure, cyber security, and productivity tools to help your business get more value from its technology investments.
Our managed IT support includes 24/7 monitoring, vulnerability scanning, and IT infrastructure management to identify risks and resolve issues before they hinder your business.
Receive hands-on assistance with upgrades, VMware migration services, and infrastructure changes to ensure smooth delivery and low-risk implementation.
Our IT specialists communicate directly with your software, technology, and telecoms providers, including Luware Contact Centre Solutions, saving you time and removing the stress of managing multiple vendors.
Our IT consultancy in Plymouth is trusted by businesses across the area to deliver proactive, expert-led IT support. From identifying risks before they become problems to keeping day-to-day operations running efficiently, we help turn technology into a strategic advantage.
“With Nexus’s support, we’re more confident in our ability to navigate future challenges and capitalise on emerging opportunities.”
“Nexus Open Systems Ltd demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.”
“…we were thoroughly impressed by the scoping and attention to detail they brought to this project. The expertise within Nexus’s team shone through every aspect.“
“Working with Nexus has fundamentally improved the way we manage our IT systems. Their comprehensive IT solutions have made my job much easier, providing us with a more feature-rich portfolio of services.”
“From implementing a unified communications system to supporting our cloud migration, Nexus has been a trusted partner every step of the way.”
“Working closely with Nexus, we were thoroughly impressed by the meticulous scoping and attention to detail they brought to this project.”
Plymouth businesses need managed IT support that delivers reliable performance, proactive cyber security, and scalable technology solutions that support long-term growth.
Our unlimited managed IT support is available on a simple per-user, per-month pricing model.
For businesses seeking comprehensive, strategic IT support with proactive management.
Ideal for organisations that want to eliminate reactive IT issues and gain strategic technology guidance. This package provides everything needed to transform IT from operational overhead to business advantage.
This package includes proactive maintenance, patch management, and 24/7 monitoring to ensure your systems run efficiently while supporting business growth.
Advanced Includes:
For businesses requiring enhanced security, compliance capabilities, and comprehensive data protection.
Designed for organisations operating in regulated environments, handling sensitive data, or requiring robust security frameworks. This package combines all Advanced benefits with enterprise-grade security management and compliance support.
Advanced Plus offers all the benefits of our Advanced service, along with vulnerability scanning, advanced threat protection, and 24/7 Security Operations Centre monitoring—ideal for businesses where data protection is paramount.
Advanced Plus Includes:
*Advanced Plus requires you to take up a certain level of Microsoft 365 licences and security options. The licencing costs for all other services are rolled into our inclusive fee. All costs will be quoted upfront.
Reliable IT support and ongoing maintenance give Plymouth businesses a strategic advantage by improving operational efficiency, strengthening security, and providing dependable long-term support. Our proactive approach ensures your IT environment remains secure, efficient, and aligned with your business goals.
Get fast access to Microsoft-certified engineers via phone, email, and live chat. Our managed IT support in Plymouth includes secure remote access, helping resolve issues quickly and maintain operational continuity across your business.
For more than 25 years, we have delivered reliable IT management services to businesses across Plymouth and the surrounding areas. Explore our case studies to see how we’ve helped organisations improve cyber security, reduce downtime, support business growth, and modernise their infrastructure through proactive managed IT support, Microsoft expertise, and strategic technology planning.
Nexus provides managed IT support to businesses across the South West, the Midlands, and South Wales. We offer local expertise and rapid response IT services across multiple key regions.
When technical issues require hands-on attention, our IT specialists in Plymouth deliver reliable on-site support to resolve network, hardware, and infrastructure issues efficiently, reducing downtime and preventing operational bottlenecks.
Advanced 24/7 monitoring and automated maintenance enable our teams to identify and resolve technical issues and security risks before they disrupt your operations. This proactive approach keeps your systems secure, updated, and fully optimised.
Regular technology reviews and expert IT consultancy in Plymouth help optimise your infrastructure, strengthen cyber security, and ensure your technology can scale alongside your business.
Nexus supports a wide range of organisations in Plymouth, with particular expertise in regulated industries, public sector bodies, and mid-market businesses that have outgrown a basic helpdesk model. Our IT services are designed for organisations that require stronger security, strategic guidance, and dependable long-term IT management.
Yes. Nexus can work alongside your in-house IT team, providing additional expertise, proactive monitoring, and specialist support across cyber security, Microsoft 365, and IT infrastructure. This gives your business access to wider technical capabilities while helping reduce pressure on your internal resources and team.
We aim to respond quickly to all support requests to minimise downtime and keep your business running smoothly. Many technical issues can be resolved during the first call whenever possible, helping your team get back to work without unnecessary delays.
Yes. We offer secure remote support through trusted screen-sharing technology, as well as local on-site IT services in Plymouth for hardware, network, and infrastructure issues that require in-person expertise.
Our onboarding process is carefully managed to deliver a smooth transition with minimal disruption. We assess your current IT environment, document your systems, coordinate with your existing provider, and implement monitoring and security tools so your business is fully supported from day one.
At Nexus, we offer two different packages for Plymouth businesses, both offering flexibility and personalised IT support.
Yes. Our Microsoft-accredited engineers provide expert support across Microsoft 365, Azure, and other cloud environments. As a recognised Microsoft Solutions Partner, we help businesses strengthen cyber security, improve productivity, and optimise performance across their cloud infrastructure.
Yes. Our IT support in Plymouth includes a range of cyber security services, including vulnerability scanning, penetration testing, and proactive security best practices designed to help protect your systems and data. Nexus is ISO/IEC 27001 certified, highlighting our commitment to maintaining the highest standards when it comes to information security.
Proactive monitoring helps identify hardware issues, performance problems, and security risks before they disrupt your business. By resolving issues early, our engineers help reduce downtime, strengthen system reliability, and maintain a secure IT environment.
Yes. Our IT management services are flexible, scalable, and designed to support business growth. Whether you operate across several locations or are expanding your operations, we provide the dedicated support and strategic guidance needed to ensure your IT infrastructure aligns with your future goals.
Every business is different and so are its IT challenges.
Whether you’re exploring how to improve cybersecurity, strengthen backup and continuity, or get more from your Microsoft 365 environment, we’ll help you identify where to start.
Our consultants will take the time to understand your setup and share clear, practical recommendations. No jargon, no hard sell.
Simply complete the form and we’ll be in touch within 24 hours.
““Nexus didn’t just turn up with a cookie-cutter approach.
They took the time to assess our setup and designed a solution tailored to how we work.”
ICT Assistant Manager, Tamar Crossings
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