25+ Years of Experience
Fixed Service Pricing
24/7 Monitoring
2500+ Fully Managed Users
25+ Years of Experience
Fixed Service Pricing
24/7 Monitoring
2500+ Fully Managed Users
Trusted by businesses across Taunton and Somerset for proactive IT support, cyber security, and strategic IT consultancy.
We’ll help you set up and maximise Microsoft platforms
Proactive monitoring, rapid response times, and stronger cyber security, including penetration testing services, help Taunton businesses reduce downtime, stay productive and focus on growth.
Our managed IT support combines technical expertise, proactive management, and strategic planning to keep your technology secure, reliable, and in line with your business goals. From quick issue resolution to budget forecasting and project support, we help your business get more value from IT and build a stronger foundation for growth.
Speak directly to experienced engineers who resolve most issues on first contact, reducing downtime and avoiding unnecessary escalation. In fact, 81% of issues are resolved on first contact.
We forecast hardware replacements and technology costs with greater accuracy, helping you plan ahead and avoid unexpected IT expenses.
As the region’s only managed IT support provider with both SMB and Enterprise Microsoft competencies, we deliver specialist guidance across Microsoft 365, Azure, security, and productivity tools.
Our managed IT support includes 24/7 monitoring, vulnerability scanning, and IT infrastructure management to identify risks and resolve issues before they hinder your business.
Receive hands-on assistance with upgrades, VMware migration services, and infrastructure changes to ensure smooth delivery and low-risk implementation.
Our IT specialists communicate directly with your software, technology, and telecoms providers, including Luware Contact Centre Solutions, saving you time and removing the stress of managing multiple vendors.
Businesses across Taunton trust us to deliver reliable, proactive IT support. From identifying opportunities to reduce risk and improve efficiency, to keeping day-to-day systems running smoothly, we help organisations across Somerset get more value from their technology.
“With Nexus’s support, we’re more confident in our ability to navigate future challenges and capitalise on emerging opportunities.”
“Nexus Open Systems Ltd demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.”
“…we were thoroughly impressed by the scoping and attention to detail they brought to this project. The expertise within Nexus’s team shone through every aspect.“
“Working with Nexus has fundamentally improved the way we manage our IT systems. Their comprehensive IT solutions have made my job much easier, providing us with a more feature-rich portfolio of services.”
“From implementing a unified communications system to supporting our cloud migration, Nexus has been a trusted partner every step of the way.”
“Working closely with Nexus, we were thoroughly impressed by the meticulous scoping and attention to detail they brought to this project.”
Taunton businesses need managed IT support that delivers proactive maintenance, reliable cyber security, predictable monthly costs and the scalability to adapt as they grow. Our service packages are designed to keep your IT systems safe, reliable and operationally sound.
Our unlimited managed IT support is priced on a straightforward per-user, per-month basis.
For businesses seeking comprehensive, strategic IT support with proactive management.
Ideal for organisations that want to eliminate reactive IT issues and gain strategic technology guidance. This package provides everything needed to transform IT from operational overhead to business advantage.
This package includes proactive maintenance, patch management, and 24/7 monitoring to ensure your systems run efficiently while supporting business growth.
Advanced Includes:
For businesses requiring enhanced security, compliance capabilities, and comprehensive data protection.
Designed for organisations operating in regulated environments, handling sensitive data, or requiring robust security frameworks. This package combines all Advanced benefits with enterprise-grade security management and compliance support.
Advanced Plus offers all the benefits of our Advanced service, along with vulnerability scanning, advanced threat protection, and 24/7 Security Operations Centre monitoring—ideal for businesses where data protection is paramount.
Advanced Plus Includes:
*Advanced Plus requires you to take up a certain level of Microsoft 365 licences and security options. The licencing costs for all other services are rolled into our inclusive fee. All costs will be quoted upfront.
Comprehensive managed IT support gives Taunton businesses operational consistency, fast response times, a clearly structured service, and dependable long-term support. Our approach ensures that your IT environment remains secure and aligned with your unique business goals.
Get fast access to Microsoft-certified engineers via phone, email, or live chat. As a trusted IT support company in Taunton, we resolve problems quickly using secure remote access and draw on our team’s specialist expertise whenever needed.
Over the last 25 years, we’ve provided professional IT management services to thousands of businesses in Taunton and the surrounding areas. Read our case studies to see how we’ve helped companies improve performance, strengthen security and achieve their long-term goals.
Nexus provides managed IT support to businesses across the South West, the Midlands, and South Wales. We offer local expertise and rapid response IT services across multiple key regions.
When technical problems require hands-on attention, our engineers visit your Taunton business, delivering responsive IT services to resolve hardware, network and installation issues. We work quickly to minimise downtime and keep your operations running smoothly.
24/7 monitoring and automated maintenance help identify and resolve issues before they impact your operations. Systems stay updated, secure and optimised at all times.
Regular technology reviews and expert IT consultancy in Taunton ensure your technical infrastructure evolves with your business. We help you plan for the future, manage vendors and align technology with your goals.
Over the last 25 years, we’ve provided professional IT management services to thousands of businesses in Taunton and the surrounding areas. Read our case studies to see how we’ve helped companies improve performance, strengthen security and achieve their long-term goals.
Nexus provides managed IT support to businesses across the South West, the Midlands, and South Wales. We offer local expertise and rapid response IT services across multiple key regions.
Nexus Open Systems supports a wide range of organisations in Taunton, with particular expertise in regulated industries, public sector bodies and mid-market businesses that have outgrown a basic helpdesk model. Our IT services are designed for organisations that need stronger security, strategic guidance and dependable long-term IT support.
Yes. Nexus can work alongside your in-house IT team, providing additional expertise, proactive monitoring and specialist support across cyber security, Microsoft 365 and infrastructure. This helps reduce pressure on your internal team and gives your business fast access to a wider range of technical solutions.
We aim to respond quickly to all support requests to minimise downtime and keep your business running smoothly. Many issues are resolved during the first call whenever possible, helping your team get back to work without unnecessary delays.
Yes. We offer secure remote support using safe and secure screen-sharing tools, as well as local on-site IT services in Taunton for hardware, network and infrastructure issues that require hands-on attention.
Our onboarding process is carefully managed to ensure a smooth transition with minimal disruption. We assess your current IT environment, document your systems, coordinate with your existing provider and implement monitoring and security tools to ensure that your business is fully supported from day one.
We offer two options: the A Advanced Package and the A+ Advanced Plus Package. Our managed IT support packages typically include unlimited helpdesk support, remote and on-site assistance, proactive monitoring, cyber security services, vendor management and strategic IT consultancy. If you’re unsure which package will suit your business needs, we are always happy to recommend the best option.
Yes. Our Microsoft-accredited engineers provide expert support for Microsoft 365, Azure and other cloud environments. As a Microsoft Solutions Partner, we help businesses improve security, productivity and performance across their cloud platforms.
Yes. Our packages include a range of cyber security services, including vulnerability scanning and security best practices. Nexus is ISO/IEC 27001 certified, demonstrating our commitment to protecting your systems and data.
Proactive monitoring identifies hardware issues, performance bottlenecks and security risks before they cause disruption. This allows our engineers to resolve problems early, reducing downtime and helping your systems remain stable and secure.
Yes. Our flexible and scalable IT services are designed with business growth in mind. Whether you operate across multiple business locations or are rapidly expanding your operations, we provide the support and guidance you need to ensure your IT infrastructure aligns with your future goals.
Nexus Open Systems supports a wide range of organisations in Taunton, with particular expertise in regulated industries, public sector bodies and mid-market businesses that have outgrown a basic helpdesk model. Our IT services are designed for organisations that need stronger security, strategic guidance and dependable long-term IT support.
Yes. Nexus can work alongside your in-house IT team, providing additional expertise, proactive monitoring and specialist support across cyber security, Microsoft 365 and infrastructure. This helps reduce pressure on your internal team and gives your business fast access to a wider range of technical solutions.
We aim to respond quickly to all support requests to minimise downtime and keep your business running smoothly. Many issues are resolved during the first call whenever possible, helping your team get back to work without unnecessary delays.
Yes. We offer secure remote support using safe and secure screen-sharing tools, as well as local on-site IT services in Taunton for hardware, network and infrastructure issues that require hands-on attention.
Our onboarding process is carefully managed to ensure a smooth transition with minimal disruption. We assess your current IT environment, document your systems, coordinate with your existing provider and implement monitoring and security tools to ensure that your business is fully supported from day one.
We offer two options: the A Advanced Package and the A+ Advanced Plus Package. Our managed IT support packages typically include unlimited helpdesk support, remote and on-site assistance, proactive monitoring, cyber security services, vendor management and strategic IT consultancy. If you’re unsure which package will suit your business needs, we are always happy to recommend the best option.
Yes. Our Microsoft-accredited engineers provide expert support for Microsoft 365, Azure and other cloud environments. As a Microsoft Solutions Partner, we help businesses improve security, productivity and performance across their cloud platforms.
Yes. Our packages include a range of cyber security services, including vulnerability scanning and security best practices. Nexus is ISO/IEC 27001 certified, demonstrating our commitment to protecting your systems and data.
Proactive monitoring identifies hardware issues, performance bottlenecks and security risks before they cause disruption. This allows our engineers to resolve problems early, reducing downtime and helping your systems remain stable and secure.
Yes. Our flexible and scalable IT services are designed with business growth in mind. Whether you operate across multiple business locations or are rapidly expanding your operations, we provide the support and guidance you need to ensure your IT infrastructure aligns with your future goals.
Every business is different and so are its IT challenges.
Whether you’re exploring how to improve cybersecurity, strengthen backup and continuity, or get more from your Microsoft 365 environment, we’ll help you identify where to start.
Our consultants will take the time to understand your setup and share clear, practical recommendations. No jargon, no hard sell.
Simply complete the form and we’ll be in touch within 24 hours.
““Nexus didn’t just turn up with a cookie-cutter approach.
They took the time to assess our setup and designed a solution tailored to how we work.”
ICT Assistant Manager, Tamar Crossings
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