25+ Years of Experience

Fixed Service Pricing

24/7 Monitoring

1000+ Fully Managed Users

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Managed IT Support for Taunton Businesses

Professional managed IT support with the structure, expertise, and strategic oversight that Taunton businesses need to thrive.

What Managed IT Support for Taunton Businesses Should Deliver

The difference between basic IT fixes and comprehensive managed IT support is transformational for ambitious Taunton businesses.
Proactive Managed IT Support vs. Reactive Fire-Fighting
Your managed IT support should prevent problems through comprehensive monitoring and strategic planning, not just respond when systems fail.
Professional Managed IT Teams vs. Solo Technicians
Professional managed IT support provides dedicated specialists across multiple expertise levels. This eliminates the bottlenecks and knowledge gaps that come with one-person IT operations.
25+ Years Managed IT Experience vs. Limited Platform Knowledge
Mature providers bring extensive experience across diverse technology environments and vendor ecosystems. They can handle complex scenarios that would overwhelm less experienced teams.
Committed IT Support Teams vs. Divided Attention
Your managed IT support should provide immediate access to specialist expertise when you need it. Providers juggling too many clients create delays and resource constraints for your business.

How Nexus Provides Professional IT Support Success

We turn IT from a necessary expense into a strategic advantage. Your first call connects you directly to a Microsoft-certified engineer, while our advisors help you plan for what’s next.
Nexus staff collaborating and discussing work while looking at computer screens.

Immediate Expert Resolution

Our Microsoft-certified engineers handle your managed IT support calls directly, with 81% of issues resolved on first contact. This eliminates the frustration of explaining problems multiple times through lengthy escalation chains.
Nexus IT support specialist analysing live service desk dashboard on screen

Technology Forecasting

Our managed IT support includes detailed hardware lifecycle planning and clear spending predictions, eliminating surprise IT expenses and providing the budget visibility Taunton businesses need for strategic planning.
Nexus employee concentrating on coding or IT tasks at a desk

Microsoft Specialization Advantage

As the region’s only managed IT support provider holding both SMB and Enterprise Microsoft competencies, we optimize your entire Microsoft ecosystem rather than treating it as separate, disconnected tools.
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Proactive System Management

Our managed IT support includes 24/7 monitoring with vulnerability scanning as standard, identifying and addressing potential issues before they impact your Taunton business operations.
Close-up of hands on a keyboard with Nexus networking hardware and router in the background

Hands-On Project Support

Our managed IT support engineers provide in-person support during critical changes and migrations, ensuring smooth transitions rather than leaving your Taunton business to manage complex rollouts remotely.
Nexus technician using a screwdriver to repair a laptop motherboard

Simplified Vendor Coordination

Our managed IT support for Taunton businesses handles all your technology vendor relationships. When problems involve multiple systems, you have one point of contact instead of being passed between different providers.

Choose Your Managed IT Support Package

We understand that every Taunton business has unique needs when it comes to managed IT support. That’s why we’ve developed two comprehensive service packages for organisations who recognize the importance of robust IT systems.

Our unlimited managed IT support is priced on a per-user, per-month model:

A | Advanced Package

For businesses seeking comprehensive, strategic IT support with proactive management.

Ideal for organisations that want to eliminate reactive IT issues and gain strategic technology guidance. This package provides everything needed to transform IT from operational overhead to business advantage.

This package includes proactive maintenance, patch management, and 24/7 monitoring to ensure your systems run efficiently while supporting business growth.

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Advanced Includes:

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  • They want to stop reacting to IT issues and move to proactive management.
  • They value having a dedicated account manager who understands their business.
  • They need unlimited support that scales with their team.
  • They want IT to enable growth, not just keep the lights on.
  • They’re looking for predictable costs with no hidden extras.

A+ | Advanced Plus Package

For businesses requiring enhanced security, compliance capabilities, and comprehensive data protection.

Designed for organisations operating in regulated environments, handling sensitive data, or requiring robust security frameworks. This package combines all Advanced benefits with enterprise-grade security management and compliance support.

Advanced Plus offers all the benefits of our Advanced service, along with vulnerability scanning, advanced threat protection, and 24/7 Security Operations Centre monitoring—ideal for businesses where data protection is paramount.

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Advanced Plus Includes:

View All Benefits
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  • They operate in regulated industries or handle sensitive data.
  • They need enterprise-grade security with 24/7 SOC monitoring.
  • They want peace of mind that compliance obligations are covered.
  • They can’t afford downtime, business continuity is critical.
  • They see IT security as a strategic advantage, not just a requirement.
*Advanced Plus requires you to take up a certain level of Microsoft 365 licences and security options. The licencing costs for all other services are rolled into our inclusive fee. All costs will be quoted upfront.

Managed IT Support for Taunton Businesses in Practice

Comprehensive managed IT support delivery combining remote expertise, on-site support, and proactive management to keep your Taunton business pushing forward and on track to meet your goals.

Our structured approach ensures consistent, reliable IT support across all aspects of your technology environment.

Remote Support & Helpdesk

Get immediate access to Microsoft-certified engineers through our managed IT support via phone, email, or live chat. Our team provides rapid issue resolution, remote system access for direct fixes, and escalation to specialized expertise when needed.
Nexus IT support specialist wearing a headset and engaging in a client support call.

Local IT Support & Maintenance Services

When problems need hands-on attention – like hardware failures, network issues, or system installations – our managed IT support technicians come to your Taunton business. We resolve issues quickly on-site to minimize downtime and keep your business running.
Close-up of Nexus IT expert disassembling and fixing a laptop motherboard

Proactive IT Monitoring & Management

Sophisticated 24/7 monitoring using advanced RMM tools to detect potential issues before they impact your Taunton business operations. Our managed IT support includes automated maintenance tasks that keep systems updated, secure, and optimized, while comprehensive asset tracking supports strategic planning and compliance.
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Strategic IT Planning & Consultation

Regular technology assessments and roadmap development through our managed IT support Technical Account Management service, ensuring your IT infrastructure evolves with your Taunton business needs while managing all vendor relationships and coordinating seamless integration across your technology ecosystem.
Nexus IT Experts employee working at multiple monitors in the office

Contact Us

Let’s Chat About Your IT

Every business is different and so are its IT challenges.

Whether you’re exploring how to improve cybersecurity, strengthen backup and continuity, or get more from your Microsoft 365 environment, we’ll help you identify where to start.

Our consultants will take the time to understand your setup and share clear, practical recommendations — no jargon, no hard sell.

Simply complete the form and we’ll be in touch within 24 hours.
(Most suitable for organisations with 40+ IT users.)

“Nexus Open Systems Ltd demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.”

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