Cornerstone Housing – Advanced Managed IT Services

About Cornerstone Housing

As Exeter’s largest independent housing association, Cornerstone Housing has providing quality, affordable homes to local residents in need for over 90 years. They manage more than 1,400 properties across Exeter, Teignbridge, Mid Devon, and East Devon, offering affordable housing solutions for approximately 3,000 people. Established in 1926, they now employ a team of over 40 talented individuals.

Cornerstone Housing Staff and Tenants

The Challenge: Evolving to the Latest IT Standards

Cornerstone Housing had been working with Nexus as their professional services tech partner for over eight years. Initially, they maintained an in-house IT resource while Nexus provided expert outsourced technology support. As their IT needs evolved, Cornerstone Housing transitioned to a complete managed services partnership with Nexus. An extensive review of their IT infrastructure revealed the need for significant upgrades to improve efficiency, scalability, and security.

The Solution: A Comprehensive IT Overhaul

Together, Nexus and Cornerstone Housing embarked on a transformative journey to modernise the IT infrastructure, implementing several key upgrades to drive efficiency and bolster security:

Cloud Migration

Nexus and Cornerstone worked together to migrate Cornerstone Housing’s systems to the cloud, creating a serverless environment that eliminated reliance on physical hardware, resulting in a more efficient, scalable, and flexible IT setup

Updated Networking Infrastructure

The outdated switching and Wi-Fi systems were replaced with new hosted UniFi controllers, ensuring robust and reliable connectivity across all locations.

Managed IT Support and managed it services

Email Signature Management

The implementation of Exclaimer for company-wide email signature management streamlined branding and communication consistency.

Cyber Essentials Plus Certification

Nexus is supporting Cornerstone Housing’s journey towards achieving Cyber Essentials Plus certification, further bolstering their cybersecurity posture.

Microsoft Intune Deployment

The rollout of Microsoft Intune provided Cornerstone Housing with enhanced device management capabilities, allowing for streamlined administration, improved security policies, and better control over their IT assets.

Advanced Plus Managed Package

Nexus upgraded Cornerstone Housing to the Advanced Plus managed IT support package, offering comprehensive IT management and support, including:

  • 24/7 Security Operations Monitoring: Continuous surveillance to protect against evolving cyber threats.
  • Managed Phishing Campaigns: Proactive training and simulations to safeguard against phishing attacks.
  • Comprehensive Backup Solutions: Reliable backup strategies to ensure data protection and recovery.

Client Testimonial

“high-quality IT support that fits our unique needs”

The partnership with Nexus has significantly enhanced Cornerstone Housing’s IT capabilities. The transition to a cloud-based environment and the upgrade to advanced managed services have streamlined operations, improved security, and provided better control over IT resources. Jamie Simms, IT & Digital Systems Manager at Cornerstone Housing, has praised the new features and solutions implemented by Nexus, highlighting the positive impact on their IT environment, stating:

Find Out More

Download the Cornerstone Housing case study here, for keeping and sharing.

Want to explore your cyber security and IT support options? Contact us.

Cornerstone Housing Logo
CLIENT
Cornerstone Housing
Partnership
Microsoft, Veeam
Industry
Housing Association
Location
Exeter
Solutions
Advanced Managed IT Support
get in touch