Expert Exeter IT Support
Here at Nexus, we pride ourselves on providing the best IT services in Exeter, combined with our renowned customer service, to provide local businesses with an unmatched offering. We offer bespoke support packages to a range of organisations in the local area, helping companies to streamline their IT processes and resolve any technical issues, all whilst minimising downtime. Whether you’re a small established local business or a national company based in the South West, as one of the leading IT companies in Exeter, our professional team can help. Our Exeter IT support includes key services such as:
Additional IT Solutions
We pride ourselves in providing a wide range of Exeter IT support, offering comprehensive options for your business. Alongside our core IT services, we also offer a wide range of additional solutions for local businesses to help them maintain their systems. This includes:
With such a wide range of options available to businesses in Exeter and the surrounding area, Nexus is recognised as a leading provider of IT services to companies in Devon. Our Exeter IT support is highly rated and is amoung the best service offerings in the South West. We have an expertly trained team that are on hand to provide the high-quality support when you need it most through our Exeter IT helpdesk.
IT Consultancy Services in Exeter
Over the last 25 years, Nexus has provided expert IT support in Exeter and across Devon to a multitude of businesses, providing industry-leading services and solutions to multiple sectors including education, enterprise, SMEs, and government organisations.
With our head office based at Pynes Hill Business Park right here in Exeter, our local knowledge is unmatched, and we know what businesses in the South West need from their IT provider. Nexus has provided Exeter IT consultancy to a range of fantastic local businesses such as:
If you’re a business based locally or the surrounding areas, and want to find out more about our IT services, please get in touch with our friendly team. We are happy to provide IT consultancy services in Exeter for your local business to understand your needs and requirements so that we can help you develop the best solution for your business.
Exeter IT Helpdesk
Whether you’re looking for small business IT support in Exeter, or are looking for comprehensive IT solutions that can scale with your growing large business, Nexus is perfectly placed to help.
We’re proud to be able to offer a professional Exeter IT helpdesk based in our head office that is on hand to manage any issues you may have. Our staff are extensively trained and have years of industry experience, so you know you’ll be in safe hands no matter what your need or requirement is.
Being a local business, you want an IT company that understands your specific needs and has the support on hand to keep your company running smoothly. Our IT service desk does exactly that. As a one of the leading IT companies in Exeter, we’ll look after your IT systems so you can look after your business.
What’s included in our Exeter IT Support?
Choosing Nexus as your dedicated IT support partner is chooosing a business who makes it a priority to understand your specific needs. Each IT support solution is tailored to meet your exact requirements, whether you’re a local business or a national company. With every Exeter IT support partnership, you’ll receive:
24/7 Support
When you have an IT support contract with us, you’ll have access to a dedicated 24/7 support team (subject to contract) who will be on hand to assist you. Whether is threat prevention, system failure or a loss of data, our expert team can help.
Recognised Service
We’ve been rcognised as one of the UK’s leading MSP providers by Cloudtango, highlighting our dedication to providing the highest level of service to our clients. Combined with our investment in internal training, we put your business first.
Help Desk Support
Through our offices in Exeter, which also act as our headquarters, we have an experienced help desk who provides support when you need it. We constantly train our staff so they keep up to date with the latest trends.
Experienced Exeter IT Support Team
With so many years of experience as a leading Exeter IT support business, it’s no surprise that our team is made up of some of the best technicians and support staff you’ll find anywhere in the South West, all being overseen by our professional senior leadership team. Our team members are at the heart of our business, and we pride ourselves on ensuring our team members are able to spend time on their personal development to make sure they are up to speed with all the latest techniques and services, putting us in the position as one of the leading IT companies in Exeter.
Our IT technicians working on our Exeter IT helpdesk have a vast amount of expertise and experience across the entire IT services industry and can bring a wealth of knowledge and an impressive skillset to our team.
Exeter IT Service Technicians
Mitch Morgan – Service Delivery Analyst
Mitch Morgan is our newest team member at Nexus, joining us as a Service Delivery Analyst in March 2024. Since starting his IT career in June 2022, Mitch has quickly established himself as a dedicated professional with a passion for delivering excellent customer service.
Mitch’s commitment to client satisfaction is evident through the great feedback he consistently receives from our clients. His enthusiasm and fresh perspective make him a valuable addition to our team, and we are excited to see his continued growth and contributions at Nexus.
Josh Page – Service Delivery Technician
Josh Page has been a dedicated Service Delivery Technician at Nexus for three years, joining us after completing his BTEC (L3) in IT Systems and Networks from Exeter College. With a strong foundation in Information Technology, Josh has rapidly developed his skills and expertise.
Josh boasts a growing portfolio of Microsoft certifications, including Azure, Windows Server, and Endpoint Administrator. His commitment to professional development and technical excellence has made him a valuable asset to our team.
Lee Tonkin – Managed Services Consultant
Lee Tonkin brings 15 years of extensive experience as a Managed Services Consultant, specialising in reactive T3 support, proactive maintenance, pre-sales, and the design and implementation of solutions. Since joining Nexus in 2005, Lee has become a cornerstone of our team, leveraging a broad skill set across diverse environments with a core focus on VMware, Veeam, Backup Continuity, and Cloud Services Integration.
Lee holds multiple certifications from Microsoft, Veeam, and VMware, underscoring his commitment to technical excellence and continuous learning, providinng our clients with the highest level of services across multiple Exeter IT support services
Tahir Hussain – Service Delivery Analyst
Tahir is a seasoned IT professional with over a decade of experience, specializing in Microsoft Technology. With a strong background in Windows 7, Network Troubleshooting, Active Directory, Windows 10, and Computer Hardware Troubleshooting, he has consistently demonstrated his expertise and dedication to the field.
Currently, Tahir is leveraging his skills on the Azure Cloud platform, where he continues to drive excellence and innovation. He has been an invaluable member of the Nexus team for over 18 months, serving as a Service Delivery Analyst. Since starting his IT career in 2012, Tahir has built a reputation for his technical proficiency and commitment to delivering outstanding service.
Testimonials
”Before, if I was busy with one person, then everyone else had to wait. Now we have a team of IT professionals behind us.”
Andrew Parle – Step One Charity
“Nexus was meticulous in the transferring of information to ensure all our data was protected and the new server and mailbox are more robust and responsive, which has enhanced our business operations. Their training is excellent and it is reassuring to know that IT support is just a call away, giving me peace-of-mind that our IT systems are in capable hands.
We can attest to the exceptional service from Nexus, their knowledge of Office 365 is outstanding and they implemented the new IT solutions with great expertise and efficiency at competitive prices.”
Marcel Lecoq, Payroll and Operations Manager at Greendale
“Like most businesses, we had to leave the office very quickly when lockdown was announced and set up our staff to work safely from home. It soon became clear that some of our systems needed a rapid overhaul to help us meet these unprecedented challenges. By streamlining our communications and organisation systems in this way, we are future-proofing the business and helping our employees to work efficiently whether at home or in the office. We are very grateful to Nexus for completing the work so quickly and to such a high standard.”
Joanne Caine, Managing Director of Cathedral Appointments
Get in Touch
So, whether you need us to be your complete managed IT partner or an extension to your existing team, Nexus can solve your business’s IT issues by providing expert, professional, and reliable IT support in Exeter. Contact us today to talk about how we can provide your organisation with the Exeter IT support you need. Either fill our the contact form below our get in touch via email or phone.
