25+ Years of Experience
Fixed Service Pricing
24/7 Monitoring
2500+ Fully Managed Users
25+ Years of Experience
Fixed Service Pricing
24/7 Monitoring
2500+ Fully Managed Users
With over 25 years of experience, Nexus has supported businesses across the South West, Birmingham, and Cardiff with proactive IT support, cyber security, and strategic IT consultancy. Book your free audit to see how we can help your organisation with managed IT support.
Get local IT support in Exeter from trusted experts
We’ll support you in achieving your Cyber Essential certification
We’ll help you set up and maximise Microsoft platforms
With the help of Nexus, local Exeter organisations get proactive monitoring, rapid response times, reduced cyber risks, data backups and stronger cyber security, including managed IT support, and Microsoft Cloud guidance.
Our advanced managed IT support combines technical expertise, proactive management, and strategic planning to keep your technology secure, reliable, and in line with your business goals. From Microsoft setups to budget planning and risk assessments, we help businesses get more value from IT and support business growth. See how we turn IT support from a cost into a strategic advantage:
Get fast, expert support for your Exeter business. Our Microsoft-certified engineers are a phone call away, with 81% of issues resolved on first contact.
We forecast hardware replacements and technology costs with greater accuracy, helping you plan ahead and avoid unexpected IT expenses.
As Exeter’s only managed IT support provider with both SMB and Enterprise Microsoft competencies, we deliver specialist guidance across Modern Work, Azure, and Security, helping your entire Microsoft environment work together effectively rather than as disconnected tools.
Our managed IT support includes 24/7 monitoring, vulnerability scanning, and penetration testing services to identify risks and fixes.
Receive hands-on support with hardware failures, VMware migration services, and infrastructure changes with minimal business disruption.
With our FREE IT audit, we’ll review your current IT setup, including cyber security, risk assessment, backup strategy and device management.
For over 25 years, businesses across Exeter have trusted us to deliver reliable, proactive security-led IT support — from reducing cyber risk and setting up Microsoft cloud systems, to keeping day-to-day systems running smoothly. See for yourself what our clients have said about their Nexus experience:
“With Nexus’s support, we’re more confident in our ability to navigate future challenges and capitalise on emerging opportunities.”
“Nexus Open Systems Ltd demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.”
“…we were thoroughly impressed by the scoping and attention to detail they brought to this project. The expertise within Nexus’s team shone through every aspect.“
“Working with Nexus has fundamentally improved the way we manage our IT systems. Their comprehensive IT solutions have made my job much easier, providing us with a more feature-rich portfolio of services.”
“From implementing a unified communications system to supporting our cloud migration, Nexus has been a trusted partner every step of the way.”
“Working closely with Nexus, we were thoroughly impressed by the meticulous scoping and attention to detail they brought to this project.”
Exeter businesses need managed IT support that delivers regular maintenance, reliable cyber security that protects against hacks, and the scalability to adapt their systems as they grow. With this in mind, we’ve created two flexible service packages designed for organisations that value strong, reliable IT systems.
Our unlimited managed IT support in Exeter is based on a simple per-user, per-month pricing model.
For businesses seeking comprehensive, strategic IT support with proactive management.
Ideal for organisations that want to eliminate reactive IT issues and gain strategic technology guidance. This package provides everything needed to transform IT from operational overhead to business advantage.
This package includes proactive maintenance, patch management, and 24/7 monitoring to ensure your systems run efficiently while supporting business growth.
Advanced Includes:
For businesses requiring enhanced security, compliance capabilities, and comprehensive data protection.
Designed for organisations operating in regulated environments, handling sensitive data, or requiring robust security frameworks. This package combines all Advanced benefits with enterprise-grade security management and compliance support.
Advanced Plus offers all the benefits of our Advanced service, along with vulnerability scanning, advanced threat protection, and 24/7 Security Operations Centre monitoring—ideal for businesses where data protection is paramount.
Advanced Plus Includes:
*Advanced Plus requires you to take up a certain level of Microsoft 365 licences and security options. The licencing costs for all other services are rolled into our inclusive fee. All costs will be quoted upfront.
Comprehensive managed IT support gives Exeter businesses operational consistency, fast response times, a clearly structured service, and dependable long-term support. Our approach ensures that your IT environment remains secure and aligned with your business goals.
Get instant access to Microsoft-certified engineers via phone, email, or live chat. As a trusted IT support company in Exeter, we deliver quick resolutions, remote access for direct fixes, and smooth escalation to specialist expertise when required.
When technical problems require on-site attention, our engineers in Exeter are on hand to resolve hardware failures, network issues and ongoing maintenance. We work quickly to minimise downtime to keep your operations running smoothly.
We offer advanced 24/7 monitoring and automated maintenance to help identify and resolve technical issues and cyber risks before they impact your business operations. Systems stay updated, secure and optimised at all times.
Regular technology reviews and expert IT consultancy in Exeter ensure your technical infrastructure evolves with your business. We help you plan for the future, manage vendors and align technology with your goals.
Over the last 25 years, we’ve provided professional IT management services to thousands of businesses in Exeter and the surrounding areas. Read our case studies to see how we’ve helped companies improve performance, strengthen security and achieve their long-term goals.
Nexus provides managed IT support to businesses across the South West, the Midlands, and South Wales. We offer local expertise and rapid response IT services across multiple key regions.
Nexus supports a wide range of businesses in Exeter, from small to medium and larger organisations, with particular expertise in regulated industries, public sector bodies and mid-market businesses that have outgrown a basic helpdesk model.
Yes. Nexus can work alongside your in-house IT team as part of our outsourced IT support services. Our team will work with your internal team, providing additional expertise, proactive monitoring and specialist support across cyber security and Microsoft cloud services.
Our Exeter team aims to respond within one business day. Many issues are resolved during the first call whenever possible, helping your team get back to work without unnecessary delays. You’ll also get access to our unlimited 3rd line service desk, with senior infrastructure engineers handling incident management, escalation, and third-party liaison.
Yes. As part of our Managed IT support service, we offer secure, unlimited on-site and remote support for businesses in Exeter. We’ll help you with hardware, network and infrastructure issues that require hands-on attention.
Our onboarding process is carefully managed to ensure a smooth transition with minimal disruption. During our IT audit, we’ll access your new system and current IT environment, document your systems, coordinate with your existing provider and implement monitoring and security tools to ensure your business is fully supported from day one.
At Nexus, we offer two different packages, both offering flexibility and tailored IT support in Exeter:
Yes. We’re a Microsoft Accredited Partner in Azure, Security, Modern Work and other cloud environments, including Microsoft 365. As a Microsoft Solutions Partner, we help businesses improve security, productivity and performance across their cloud platforms.
Yes. Both of our packages include a range of cyber security services, including 24/7 monitoring, managed IT support and cyber security risk assessments. Nexus is ISO/IEC 27001 certified, demonstrating our commitment to protecting your systems and data.
Over the last 25 years, we’ve provided professional IT management services to thousands of businesses in Exeter and the surrounding areas. Read our case studies to see how we’ve helped companies improve performance, strengthen security and achieve their long-term goals.
Nexus provides managed IT support to businesses across the South West, the Midlands, and South Wales. We offer local expertise and rapid response IT services across multiple key regions.
Nexus supports a wide range of businesses in Exeter, from small to medium and larger organisations, with particular expertise in regulated industries, public sector bodies and mid-market businesses that have outgrown a basic helpdesk model.
Yes. Nexus can work alongside your in-house IT team as part of our outsourced IT support services. Our team will work with your internal team, providing additional expertise, proactive monitoring and specialist support across cyber security and Microsoft cloud services.
Our Exeter team aims to respond within one business day. Many issues are resolved during the first call whenever possible, helping your team get back to work without unnecessary delays. You’ll also get access to our unlimited 3rd line service desk, with senior infrastructure engineers handling incident management, escalation, and third-party liaison.
Yes. As part of our Managed IT support service, we offer secure, unlimited on-site and remote support for businesses in Exeter. We’ll help you with hardware, network and infrastructure issues that require hands-on attention.
Our onboarding process is carefully managed to ensure a smooth transition with minimal disruption. During our IT audit, we’ll access your new system and current IT environment, document your systems, coordinate with your existing provider and implement monitoring and security tools to ensure your business is fully supported from day one.
At Nexus, we offer two different packages, both offering flexibility and tailored IT support in Exeter:
Yes. We’re a Microsoft Accredited Partner in Azure, Security, Modern Work and other cloud environments, including Microsoft 365. As a Microsoft Solutions Partner, we help businesses improve security, productivity and performance across their cloud platforms.
Yes. Both of our packages include a range of cyber security services, including 24/7 monitoring, managed IT support and cyber security risk assessments. Nexus is ISO/IEC 27001 certified, demonstrating our commitment to protecting your systems and data.
Proactive monitoring identifies hardware issues, performance bottlenecks and security risks before they cause disruption. This allows our engineers to resolve problems early, reducing downtime and helping your systems remain stable and secure.
Yes. Our flexible and scalable IT services are designed with business growth in mind. We’ll tailor our IT support to your business as it grows. Whether you operate across multiple business locations in Exeter or the South West, we always provide the support and guidance you need to ensure that your IT infrastructure aligns with your growing business and goals.
Every business is different and so are its IT challenges.
Whether you’re exploring how to improve cybersecurity, strengthen backup and continuity, or get more from your Microsoft 365 environment, we’ll help you identify where to start.
Our consultants will take the time to understand your setup and share clear, practical recommendations. No jargon, no hard sell.
Simply complete the form and we’ll be in touch within 24 hours.
““Nexus didn’t just turn up with a cookie-cutter approach.
They took the time to assess our setup and designed a solution tailored to how we work.”
ICT Assistant Manager, Tamar Crossings
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