25+ Years of Experience
Fixed Service Pricing
24/7 Monitoring
1000+ Fully Managed Users
25+ Years of Experience
Fixed Service Pricing
24/7 Monitoring
1000+ Fully Managed Users
Delivering excellent customer service is significantly easier when you have the right technology foundation. Luware brings advanced call management, detailed reporting, and robust CRM integration directly to your Teams platform.
Improve the efficiency of your communications, empower your team to provide better service, and gain deeper insights into customer interactions – all without leaving Microsoft Teams.
Enhance customer interactions by integrating with Microsoft Dynamics CRM, giving your team access to key client information during calls for more personalised service.
Luware Contact Centre Solutions work natively within Microsoft Teams, but did you know that many organisations integrate it with their existing CRM, ticketing systems, and business applications to create a unified customer service platform?
When properly configured, Luware can access and update information across your customer management tools, creating seamless workflows that eliminate the need to switch between multiple applications. This integration ensures your customer service team has immediate access to complete customer information and can provide more efficient, personalised support.
Partnering with Nexus for your Luware deployment means you’re working with a trusted, award-winning IT provider with over 25 years of experience. As a certified Microsoft Solutions Partner in Modern Work, we bring deep expertise in integrating and optimising Microsoft products, including Teams, to enhance your business communications.
Our team of over 50 skilled professionals ensures that your Luware contact centre solution is implemented seamlessly and securely. With ISO 27001 and Cyber Essentials Plus certifications, we prioritise robust data security and compliance, giving you peace of mind that your customer interactions are protected to the highest standards.
Request Your Free IT Audit and benefit from a comprehensive review of your IT environment, including:
Following a 45 minute Teams call led by one of our technical consultants, we’ll provide you with an IT health score and actionable insights to strengthen your IT systems.
Simply complete this form and we’ll be in touch within 24 hours. Your business must have a minimum of 40 IT users to qualify.
“Nexus Open Systems Ltd demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.”
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