25+ Years of Experience

Fixed Service Pricing

24/7 Monitoring

1000+ Fully Managed Users

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Managed IT Support in Bristol

Professional managed IT support delivering the structure, expertise, and strategic oversight that ambitious Bristol businesses need to thrive.

What Professional Managed IT Support in Bristol Should Deliver

The difference between reactive break-fix and strategic managed IT support is transformational for ambitious Bristol businesses.
Proactive Managed IT Support vs. Reactive Fire-Fighting
Your Bristol managed IT support should prevent problems through comprehensive monitoring and strategic maintenance, rather than just responding when systems fail.
Structured IT Teams vs. Solo Technicians
Professional managed IT support in Bristol provides dedicated specialists across first, second, and third-line engineering. This eliminates the bottlenecks and knowledge gaps of one-person operations.
25+ Years Managed IT Platform Expertise vs. Limited Experience
Mature managed IT support providers in Bristol bring extensive experience across diverse technology environments and vendor ecosystems. They can handle complex scenarios that would overwhelm less experienced IT teams.
Dedicated IT Support Resources vs. Competing Priorities
Your Bristol business should have immediate access to specialist managed IT expertise when needed. Providers juggling too many clients are plagued with delays and resource constraints.

How Nexus Delivers Managed IT Support Success in Bristol

We turn IT from a necessary expense into a strategic advantage for Bristol businesses. Your first call connects you directly to a Microsoft-certified engineer, while our managed IT advisors help you plan for what’s next.
Nexus staff collaborating and discussing work while looking at computer screens.

Immediate Expert IT Resolution

Microsoft-certified engineers handle your Bristol business calls directly, with 81% of issues resolved on first contact, eliminating the frustration of explaining problems multiple times through lengthy managed IT support escalation chains.
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Managed IT Technology Planning

Detailed hardware lifecycle planning and clear spending predictions eliminate surprise IT expenses for Bristol businesses, providing the budget visibility needed for strategic managed IT planning.
Nexus employee concentrating on coding or IT tasks at a desk

Microsoft Specialization Advantage

As Bristol’s only managed IT provider holding both SMB and Enterprise Microsoft competencies, we optimize your entire Microsoft ecosystem rather than treating it as separate, disconnected tools.
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Proactive Managed IT System Management

24/7 monitoring with vulnerability scanning as standard identifies and addresses potential issues before they impact operations, moving beyond reactive break-fix approaches.
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Hands-On IT Project Support

Our Bristol-based engineers provide in-person managed IT support during critical changes and migrations, ensuring smooth transitions rather than leaving you to manage complex rollouts remotely.
Nexus technician using a screwdriver to repair a laptop motherboard

Simplified IT Vendor Coordination

We manage all your Bristol business technology relationships directly to prevent the frustration of being caught between multiple managed IT providers when issues span different systems.

Choose Your Bristol Managed IT Support Package

We understand that every Bristol business has unique needs when it comes to managed IT support. That’s why we’ve developed two comprehensive service packages to suit organisations who recognise the importance of robust IT systems.

Our unlimited managed IT support is priced on a per-user, per-month model:

A | Advanced Package

For businesses seeking comprehensive, strategic IT support with proactive management.

Ideal for organisations that want to eliminate reactive IT issues and gain strategic technology guidance. This package provides everything needed to transform IT from operational overhead to business advantage.

This package includes proactive maintenance, patch management, and 24/7 monitoring to ensure your systems run efficiently while supporting business growth.

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Advanced Includes:

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  • They want to stop reacting to IT issues and move to proactive management.
  • They value having a dedicated account manager who understands their business.
  • They need unlimited support that scales with their team.
  • They want IT to enable growth, not just keep the lights on.
  • They’re looking for predictable costs with no hidden extras.

A+ | Advanced Plus Package

For businesses requiring enhanced security, compliance capabilities, and comprehensive data protection.

Designed for organisations operating in regulated environments, handling sensitive data, or requiring robust security frameworks. This package combines all Advanced benefits with enterprise-grade security management and compliance support.

Advanced Plus offers all the benefits of our Advanced service, along with vulnerability scanning, advanced threat protection, and 24/7 Security Operations Centre monitoring—ideal for businesses where data protection is paramount.

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Advanced Plus Includes:

View All Benefits
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  • They operate in regulated industries or handle sensitive data.
  • They need enterprise-grade security with 24/7 SOC monitoring.
  • They want peace of mind that compliance obligations are covered.
  • They can’t afford downtime, business continuity is critical.
  • They see IT security as a strategic advantage, not just a requirement.
*Advanced Plus requires you to take up a certain level of Microsoft 365 licences and security options. The licencing costs for all other services are rolled into our inclusive fee. All costs will be quoted upfront.

Strategic Managed IT Support in Practice

Strategic Managed IT Support in Practice
Complete Bristol managed IT support combining remote expertise, on-site service, and proactive management keeps your business moving forward toward your goals.

Our structured managed IT approach delivers consistent, reliable support across your entire technology environment.

Remote Support & Helpdesk

Immediate access to Microsoft-certified engineers via phone, email, or live chat for Bristol businesses. Our managed IT support team provides rapid issue resolution, remote system access for direct fixes, and escalation to specialized expertise when needed.
Nexus IT support specialist wearing a headset and engaging in a client support call.

Bristol On-Site IT Support & Maintenance

For issues requiring physical intervention, such as hardware failures, network infrastructure problems, or hands-on project support, our experienced managed IT technicians are dispatched to your Bristol location to ensure timely resolution and minimal business disruption.
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Proactive Managed IT Monitoring & Management

Sophisticated 24/7 monitoring using advanced RMM tools to detect potential issues before they impact Bristol business operations. Automated managed IT maintenance tasks keep systems updated, secure, and optimized, while comprehensive asset tracking supports strategic planning and compliance.
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Strategic Managed IT Planning

Regular technology assessments and roadmap development through our Technical Account Management service, ensuring your Bristol business IT infrastructure evolves with your needs while managing all vendor relationships and coordinating seamless managed IT integration across your technology ecosystem.

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Contact Us

Let’s Chat About Your IT

Every business is different and so are its IT challenges.

Whether you’re exploring how to improve cybersecurity, strengthen backup and continuity, or get more from your Microsoft 365 environment, we’ll help you identify where to start.

Our consultants will take the time to understand your setup and share clear, practical recommendations — no jargon, no hard sell.

Simply complete the form and we’ll be in touch within 24 hours.
(Most suitable for organisations with 40+ IT users.)

“Nexus Open Systems Ltd demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.”

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