Unified Communications

Connectivity

Internet Connections

Your choices for connecting to the outside world are getting better all the time.

Remember – if you’re using the web or cloud services like Microsoft 365 to run your business, your productivity is tied to the speed and reliability of your internet connection.

If your staff access your office remotely, that’s a factor, too.

 

LiNe Choices

We can let you know the availability of various providers based on your address and phone number.

Fibre to the premises (FTTP) or ‘full fibre’

Fibre-optic cables right to your office. The fastest and most desirable connection, usually. Can be expensive for faster versions (gigabit speed) but the cost may be fully justified if you have high demands.

Fibre to the Cabinet (FTTC)

The fast fibre ends in a street cabinet near you, and the last stretch to your office is over copper cables. A cheaper hybrid solution. Max speed is around 80 megabits.

Ethernet

If you can’t get fibre, this is probably the next best thing. Max speed depends on location, but is likely about 80 megabits. Likely to have business-grade support and features.

ADSL

Piggy-backing on your old copper phone line, ADSL is widely available, and it can be relatively cheap. Speed varies dependent on distance from the exchange – from a few megabits up to around 20. Reliability can be poor at some sites.

Virgin Cable

Virgin use a combination of fibre-optic and high-grade copper cables to provide up to 300 megabits to your premises. We can tell you if this is an option, as they don’t cover all addresses.

Mobile Data

With good 4G or 5G mobile coverage, mobile data can be viable in some scenarios, particularly as a fallback.

All of these options can be subject to installation fees, which may be waived for longer contracts.

Firewalls

When up-rating your internet connection speed, make sure you have a firewall that can process your data at the new speeds. Faster connections need faster firewalls!

Redundancy

As part of your risk management, you should consider having two ways to connect to the internet, or a mitigation strategy in case of problems. We can help you with this.

Telephone Connections

SIP Displaces ISDN

For over forty years, business phones have been connected using ISDN. With a switch-off date of 2025, any system that still uses ISDN will need to be modernised quite soon.

Modern systems often connect to the wider telephone system (the ‘PSTN’) via a method called SIP. The SIP connection (a ‘SIP trunk’) can run over your existing internet connection, if it’s fast and reliable enough.

We can set you up with a SIP provider, seamlessly move your phone numbers over, and your calls will be handled by the new provider.

Advantages of SIP

  • Cheaper line rental and calls costs
  • Fast and economical setup
  • Can be interfaced to most systems, including Microsoft Teams voice calling
  • Emergency re-routing, and other fault tolerance
  • Easy call data reporting
  • Easy to scale up when demand increases
  • Better call quality

Survey

You probably have more questions. Some of the answers would depend on a discussion or survey on what you’re running today, and the location of your premises.

Get in touch and we can establish your options.

Partners

Gamma accredited partner

Nexus partner with Gamma to connect you with BT, Virgin and Gamma’s own internet, SIP and numbering services.