Nexus provides official ITIL service management training and consulting services to help organisations adopt the skills needed to make use of this widely-accepted service management framework. ITIL is considered the core of service management best practice.

ITIL® Training Courses

ITIL® Qualification

The ITIL qualification path leads to professional recognition. Qualifications are based on a credit system leading to the Expert Certificate in IT Service Management. To qualify for the certificate, learners need to achieve a minimum of 22 credits from a balanced selection of subject areas.

The Benefits of ITIL®

  • Provides a practical framework for identifying, planning, delivering and supporting IT services
  • Greater visibility of IT assets and costs
  • Reduced service costs through increased efficiency in the utilisation of resources
  • Alignment of your IT services with business goals and strategic objectives
  • Increase the competence, capability and productivity of your IT staff, better utilising their skills and experience
  • Improve both user and customer satisfaction with IT services
  • Support rapid business change whilst maintaining a stable service environment
  • Helps you to focus on the needs of the customers and user experience rather dealing with technological issues

Why Choose Nexus for your ITIL® Training?

We work closely with our partner QA Training to offer service management training professionals; each has a minimum of 10 years hands-on service management and training experience. Our lecturers and consultants have also heldĀ senior positions in service management-related organisations, making them ideally placed to provide learners with up-to-date knowledge and advice on service management implementation, growth and improvement.

We're an authorised Pearson VUE and Prometric testing centre, meaning we can deliver exams that lead to ITIL certification. You can take your certification exam at our centre on our public exam days at your convenience.