Training & Exams

Certified Agile Process Owner.

About This Course

Course Code
DOICAPO

Course Type
Premium

Vendor
DevOps

Duration
2 Days

RRP
£1,099.00

Course Overview
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Overview

A process owner is the individual accountable for the performance of a process and for ensuring the process delivers value to its stakeholders. Process owners manage the requirements of process stakeholders, translate those requirements into process performance objectives, and oversee the entire process design and improvement lifecycle.

This sixteen 16 hour course describes process owner responsibilities and provides the education needed to oversee the design, reengineering and improvement of IT Service Management ITSM processes; particularly in the context of Agile Service Management. Participants learn how to use Agile and Lean principles and practices to put in place 'just enough' process and how to continually align process performance with overall business goals.

Target Audience

Objectives

The learning objectives for CAPO include an understanding of:

Course Outline

This sixteen 16 hour course describes process owner responsibilities and provides the education needed to oversee the design, reengineering and improvement of IT Service Management ITSM processes; particularly in the context of Agile Service Management. Participants learn how to use Agile and Lean principles and practices to put in place 'just enough' process and how to continually align process performance with overall business goals.

Course Materials


Certification

Successfully passing 65% the 60-minute exam, consisting of 40 multiple-choice questions, leads to the candidate's designation as a Certified Agile Process Owner. The certification is governed and maintained by the DevOps Institute; exams are delivered through an independent, global examination partner.

About The DevOps Institute

The DevOps Institute is the continuous learning community around emerging DevOps practices. Working with recognized thought leaders and strategic examination partner PEOPLECERT, the DevOps Institutes is setting the quality standard for DevOps competency based qualifications. For more information about DOI, visit http://www.devopsinstitute.com.

Prerequisites

About This Course

Course Code
DOICAPO

Course Type
Premium

Vendor
DevOps

Duration
2 Days

RRP
£1,099.00

Course Overview
Download