Information about us
We operate the website www.nexusos.co.uk (our Website). We are Nexus Open Systems Limited, a company registered in England and Wales under company number 3603046 and have our registered office at Vale House, Pynes Hill, Exeter, Devon EX2 5AZ. Our VAT number is 203 9709 14.
Use of personal information
Any information you submit through our Website or when placing an order will be held in the strictest confidence. We use the information you provide to us for the purposes of providing the goods or services you have requested and for advertising, marketing and public relations. We hold information only for as long as necessary for those purposes. To ensure that your personal information is not used without your consent, when completing forms on our Websites that send information to a database which may be used in the future, e.g. mailing lists, registration, etc., you will be asked to specify whether or not you would like to receive information from us in the future. Forms used just to send email; post messages, etc., do not include the option, but will never be used to send unsolicited information.
Sharing of your information
We do not sell our name and address lists. However, information which has been submitted voluntarily by you may be passed to our business alliance partners to provide you with more information. Unless required by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
If you choose to receive information from us, each message will also include instructions on how to "unsubscribe" from future mailings should you wish to cancel.
All information you provide to us is stored on our secure servers. Precautions we employ to protect your data include physical security, firewalls, virus and intrusion protection software as well as strict security policy and procedures affecting both the physical and logical infrastructures (these policies may not apply to information obtained offline). Any payment transactions will be encrypted using SSL technology. Where we have given you a password (or where you have chosen a password) which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Other information collected
We may collect information related to the use of our Website, including: the number of visits our Website receives, the types of browsers used and the number of files downloaded, but never personal information. This information is anonymous and is gathered through our servers' log files. This log file information allows us to create better content aimed at our viewer's preferences.
We may also collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
When you visit our Website a “cookie” will be issued to your computer by our system. This is a small file that allows us to identify your computer, monitor our Website use and personalise the content of the Website for you. The cookie alone contains no information which can identify you personally. Cookies help us to improve our Website and to deliver a better and more personalised service. The following cookies we use on our Website are essential for the site to operate.
Except for essential cookies, all session cookies will expire when you close your browser or after 20 minutes.
Accessing and updating your personal information
You are entitled to see the information we hold about you and to ask us to make changes to ensure it is accurate and up to date. If you wish to do this, please contact us or write to Administration Department, Nexus Open Systems, Vale House, Pynes Hill, Rydon Lane, Exeter, EX2 5AZ. A small fee may be payable. You can also request to have your name removed from our contact list by contacting us at any time.
Questions or comments
Nexus Open Systems knows that your privacy is very important to you. We welcome questions and comments regarding this policy, so feel free to contact us at firstname.lastname@example.org.