On Tuesday 24th November, we were joined by Ben Weerasekera from Workstream People to present a webinar and live demonstration of Anywhere 365.
Anywhere365 is the world’s leading Cloud Contact Centre platform for the Microsoft ecosystem; built natively on Microsoft technologies and platforms like Teams, but with the ability to also be embedded within any CRM and IT service management platforms.
Whether voice, chat, email, social media, WhatsApp or Bots, Anywhere365 allows businesses to engage customers effortlessly across?multiple pieces of communication.
Anywhere 365?also allows insightful reporting using Microsoft PowerBI, which you can see in the demo. Slice information from multiple perspectives to understand client behaviours and staff performance.