IT Support Exeter

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Exeter-Based IT Support Partner

A NExus IT support operator in the Exeter office

Technology underpins everything we do, so if you are looking for IT support Exeter, look no further. Over the last 25 years, Nexus has provided expert support to Exeter companies, providing industry-leading services and solutions to multiple sectors including education, enterprise, SMEs, and government organisations.

From our head office at Pynes Hill Business Park, we provide IT support that Exeter businesses can rely on, tailored to meet your IT requirements. Our team of highly-experienced engineers, technicians and consultants can help with one-off projects, or provide day-to-day on-going support through our managed IT services – effectively becoming your IT department (or an extension of it).

We offer bespoke support packages to a range of organisations in the area, helping companies to streamline their IT processes and resolve any technical issues, all whilst minimising downtime. We help customers with cloud solutions, cyber security, disaster recovery and back up. In fact, our award-winning backup and disaster recovery service can avert disaster and have you back up and running within just 45 seconds!

Nexus has provided IT support to the Met Office, Greendale Group, Step One, Cathedral Appointments, and South West Water (to name but a few). We have also provided invaluable IT support to Exeter charity Step One in 2020 – our Business Development Manager Glenn Weeks explains: “I worked with their IT manager Andrew Parle, who, at the time, was the charity’s only IT member of staff, making him a single point of failure should anything happen. He was about to migrate the charity’s data onto the cloud, making them serverless.”

Just as Nexus began to support Andrew, the worst-case scenario happened, and he was suddenly and unexpectedly hospitalised. Andrew recalls: “The worst happened, and I was not able to work. At the time, it meant if I stopped working, then the charity stopped working too. Nexus came in at really short notice and then we entered into a partnership with them.”

Nexus now provide Step One with IT support that Exeter businesses can completely rely on – a fully-managed IT service, looking after all IT requirements. With a fully-managed IT service, Nexus is always on standby at a lower cost than hiring someone internally and freeing up existing IT employees to focus on projects and strategy.

So, whether you’re an IT professional or a bit of a technophobe, Nexus can solve your business’s IT issues by providing expert, professional, and reliable support. Contact us today to talk about how we can provide your organisation with the Exeter IT support you need.

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