Professional IT Support in Bristol
At Nexus, customer service is at the heart of everything we do. We are passionate about providing best-in-class support to businesses across all our services, whether you’re looking for a managed IT package or support in implementing a Microsoft Office suite. Our IT services in Bristol offer local businesses extensive expertise thanks to our experienced team. We provide tailored support packages to a variety of businesses in the area, assisting companies in optimising their IT operations and addressing any individual technical challenges, all whilst minimising downtime to ensure their businesses runs as smoothly as possible. Our IT support in Bristol includes essential services such as:
Bristol IT Solutions
Not only do we offer a range of core Bristol IT services, but the experience of our team means that we can provide a growing number of additional services to help support the running of your business:
Nexus is recognised as a leading provider of IT services in Bristol and has a wealth of experience in providing support to local businesses looking for a professional company to handle their IT requirements.
Our Local Bristol Knowledge
Over the past 25 years, Nexus has been at the forefront of providing high quality Bristol IT services, providing expert IT support to various Bristol-based companies.
Situated on Park Street in the heart of Bristol, our office serves as a dependable hub for IT support in Bristol, all tailored to the unique requirements of local businesses. We understand the needs of local businesses, so always provide an added level of flexibility in offering our support. Whether we’re assisting with one-off projects or delivering ongoing, day-to-day support through our managed IT services, our team of highly experienced team of engineers, technicians, and consultants seamlessly integrates into your operations, effectively functioning as your dedicated IT department or providing additional IT support as required.
Some of the clients we have worked with in Bristol include:
So, whether you’re a business looking to upgrade your internal IT systems, or require additional support to reduce downtime, Nexus can solve your business’s IT issues by providing expert, professional, and reliable support. Our dedicated Bristol IT support is on hand to provide your business with everything it needs.
What’s included in our Bristol IT Support?
Dedicated Help Desk
We have an experienced Bristol IT service desk on hand to help with all your needs, so you know that you’ll have an experienced point of contact whenever you need it.
24/7 Monitoring
We offer 24/7 system monitoring, so you have of mind that even when your focus is elsewhere, we monitoring for digital threats to keep your businness running.
On-site Support
Sometimes there are issues that are best tackled right at the source. Our team offers professional on-site support when needed.
Cyber Security
Thanks to our managed SOC and extensive cyrver security services, we’ve become a trusted partner business cyber security.
Bristol IT Service Desk
Not only do we have an experience team working from our headquarters in Exeter, but we also have a dedicated IT helpdesk in Bristol who are on hand to assist you with all of your IT needs. Whether you need support implementing Microsoft Cloud, dealing with an ongoing cyber threat or are having data sharing issues, our experienced IT service desk in Bristol is on hand to help.
With a team of technicians, all of whom have years of training and client support being them, our Bristol IT service desk helps to make Nexus a premier IT provider in the South West. If you’re a Somerset-based business and need support, our Bristol IT helpdesk can provide the following services:
Thanks to our dedicated IT service desk in Bristol, you know you’re business will be in safe hands thanks to an experienced team who are on hand to help.
Experienced Bristol IT Support Team
With over two decades of experience as a leading provider of IT support in Bristol, it’s no surprise that our team consists of some of the best technicians and support staff you’ll find anywhere in the South West, all guided by our experienced senior leadership team.
Our IT technicians bring extensive expertise and experience across the entire IT services industry, offering a wealth of knowledge and an impressive skillset that stand us above the rest when it comes to our Bristol IT support.
Bristol IT Service Technicians
Josh Davies – Service Delivery Technician
Josh Davis joined Nexus in November 2023, bringing over a decade of experience and a deep passion for technology and customer service. As an IT Technician, Josh has a proven track record of improving, refining, and creating business processes that drive business development. His forward-thinking approach and self-motivation have made him a key player in delivering innovative IT solutions.
Throughout his career, Josh has worked directly and indirectly with clients across a diverse range of industries, including Retail, Manufacturing, Hospitality, and Entertainment. His broad expertise and commitment to excellence make him an invaluable asset to our team at Nexus. We are excited to see the impact of his contributions as he continues to support and enhance our clients’ IT operations.
Joshua Anderson – Service Delivery Analyst
With over six years of experience in the IT field, Joshua excels in providing first-line IT support, from troubleshooting and problem-solving to setting up laptops and PCs. His technical expertise extends to server management and contributing to various IT projects, ensuring our clients receive top-notch service.
Beyond his professional skills, Joshua is a passionate advocate for our corporate social responsibility initiatives. In 2023, he actively participated in the Three Peaks Challenge, raising funds for our charity of the year, Hospiscare. Joshua’s dedication to both his work and community makes him a valued member of our Nexus team, and we look forward to his continued contributions.
Rich Williams – Service Delivery Consultant
Rich has been immersed in the IT industry since 1996 and joined Nexus in 2022. Rich brings over 25 years of deep expertise across Managed Service, SME, Corporate, and Education sectors. While he has extensive experience in projects, Rich’s true passion lies in being the go-to resource for solving complex, unusual IT issues. He excels in diagnostic processes, quickly identifying and resolving problems that others might miss. Known for his ability to spot and fix the most challenging issues, Rich is a critical escalation point within the service team.
He also takes pride in mentoring junior staff, supporting their growth and development. Rich’s knack for IT triage and his dedication to problem-solving make him an invaluable asset to the Nexus team, ensuring that even the toughest IT challenges are met with expertise and precision.
Testimonials
”Nexus knew exactly what they were doing, the process was incredibly efficient. I can’t believe we had the old system for so long. Productivity has hugely increased across the business and costs have dramatically reduced. We couldn’t be happier!”
Lucy King, IT Manager – Clarkebond
”Working with Nexus has been instrumental in our ongoing digital transformation. Their expertise and strategic guidance have not only improved our IT infrastructure but have also ensured that we are future-proofing our operations to better serve our mission. Nexus truly understands the strategic importance of IT in our mission, and we are grateful for their continued partnership.”
Mark Holland, Group Head of IT, Soil Association – Soil Association
Get in Touch
We help customers with cloud solutions, cyber security, disaster recovery and back up. In fact, our award-winning backup and disaster recovery service can avert disaster and have you back up and running within just 45 seconds! If that sounds like something your business needs, get in touch with our expert team to find out more about our IT support in Bristol.
Contact Our Bristol IT Support Team
Find Our Bristol Office
We’re conveniently located on Park Street, just up from Bristol City Council and Bristol Cathedral.
