South West Water Ltd - Microsoft SharePoint 2010 Training & Consultancy

Industry Sector:
Public Sector
Contact Name:
Al Button
Year:
2012
Job Title:
Delivery Leader

Overview

South West Water had a requirement to improve their knowledge and utilisation of Microsoft SharePoint 2010. Nexus successfully assessed the organisations exact training needs and delivered tailored SharePoint training courses to empower end users and increase collaborative working.

Solution

South West Water Ltd (part of the Pennon Group Plc.) employ over 1,200 staff. The organisation is responsible for maintaining and improving the region's bathing waters and environment, whilst ensuring that all of their customers have reliable, round-the-clock access to high quality drinking water and waste water facilities.

Following the deployment of Microsoft SharePoint 2010, South West Water identified a requirement for employees who create and utilise departmental SharePoint sites, to receive tailored SharePoint end user and administration training.

Nexus were asked to help identify a training programme that would include tailored course content to suit the specific needs of the different departments and users. A Microsoft Certified Trainer (MCT) from Nexus attended a number of planning and assessment meetings at South West Water"s offices to help formulate the tailored courses and schedule training dates and resources.

The Microsoft SharePoint staff training programme at South West Water was promoted internally to encourage adoption of the software by users, Nexus subsequently began delivery of the following courses at the Nexus IT Training Centre in Exeter, from November 2012:

  • Microsoft SharePoint 2010 End User Site Administration Skills
  • Microsoft SharePoint 2010 End User Introduction

The tailored training courses that Nexus delivered have empowered users to feel confident using SharePoint in their day-to-day work. The software has encouraged collaboration and a new way of working that meets the changing needs of the organisation.

Training courses dates continue to be booked as the SharePoint training programme is rolled out to more users at South West Water. Nexus also deliver authorised IT training courses to end users and technical personnel at South West Water.