“…working with Nexus has been a game changer…”

Peter Willis, Finance Director, Riviera Produce

Your IT Partner

Next-Generation IT Support

Looking for proactive IT support, strategic planning, and seamless IT solutions for a simple monthly fee? You’ve come to the right place! Need a new IT partner?

Some of our clients

Met Office Customer Logo
Yeo Valley Customer Logo
UK Cyber Security Council Logo
Bishop Fleming Customer Logo
Welsh Parliament Customer Logo
Soil Association Customer Logo

Independently Audited

ISO 27001 Badge
Cyber Essentials Plus Accreditation

Cyber Security Focused

South West CRC Cyber Essentials Partner

Microsoft Recognised

Logo for Microsoft Solutions Partner - Modern Work

Award Winning

Cloudtango UK MSP Select Logo

“With Nexus’s support, we’re more confident in our ability to navigate future challenges
and capitalise on emerging opportunities.”

Claire Lovett, Managing Partner, Amicus Law

81%

of tickets

fixed on
first contact

Thousands

of fully-

managed users

In business
since

1998

Clients in

Public, Commercial and Non-Profit

sectors

Team of

50

Talented People

Pick a Capable IT Support Partner

We’re your IT partner – we have the expertly designed support structure, processes and advanced tools to make your IT secure, compliant and a great asset.

We’ll audit you against our detailed technical standards and map your future IT investments

Get the benefit of our extensive suite of proven IT tools and services

Get day-to-day IT support from our well-trained and capable service desk. They’ve got high positive feedback scores and can fix about four out of five of your tickets on first attention

Have confidence that we’re ISO27001 information security certified, rare in our sector

IT Support

For three years in a row, we have been named as one of the top 50 managed IT service providers in the UK in the independent Cloudtango industry review.

They said: “… Nexus Open Systems Ltd demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.

Cloudtango UK MSP Select Logo

Strong with Microsoft

As an accredited Microsoft Solutions Partner, Nexus has the Modern Work designation at SMB and Enterprise level in the Microsoft AI Cloud Partner Program, demonstrating our ability to service your evolving needs in today’s fast-moving world.

We also subscribe to Advanced Support for Partners, so we can escalate your thorniest issues more quickly and directly to experienced Microsoft cloud engineers.

Logo for Microsoft Solutions Partner - Modern Work

Exeter

Bristol

Cardiff

Birmingham

Latest IT Support Case Studies

We’ve probably worked with an organisation like yours…

Farming

Modernising IT at the Soil Association

Amicus Law Logo
Legal

Leased Line WAN for Amicus Law

Riviera Produce Logo
Farming

Riviera Produce – IT Refresh, Wi-Fi and Disaster Recovery Solution

“We really value our partnership with Nexus”

Rachel Lawrence, Group Financial Director, Greendale Group

The Benefits of Nexus Managed IT Support Services

Fixed Costs

With a fixed per user/per server pricing model, scaling your business is made easy and clear from the start.

Planning & Strategy

Following an initial in-depth system audit, an IT strategy plan is compiled for every client, outlining when and why investment is required, reducing unexpected costs.

Proactive Monitoring

Your systems, servers and PCs are monitored 24/7 to ensure, where possible, issues are caught ahead of time.

Service Desk

Staffed with Microsoft Certified Professionals (MCPs) ready to assist you by phone, email or in person, with a focus on first-call resolution.

Cyber Security

Industry-leading security products, deployed by experts, ensuring you get the best solution for your business.

Microsoft 365 Expertise

Work with our leading Microsoft experts to get the most from your Microsoft 365 licences or Microsoft Azure solution.

Highly-Rated IT Support

How are we doing?

1st Response

 Service request 1st response within target

Resolved

Service requests resolved within target

Satisfaction

% of service users clicking the happy face on ticket survey

Data from Q2 2024

“… we were thoroughly impressed by the scoping and attention to detail they brought to this project.
The expertise within Nexus’s team shone through every aspect …”

Ben Marsden, CIO, Cardo Group, on an acquisition project

Some of our partners

Dell Technologies Gold Partner Logo
Veeam logo
Audiocodes Platinum Partner
Anywhere365 Partner Logo
VMware by Broadcom logo
SonicWall Secure First Gold Logo
Poly Registered Partner Logo
Gamma accredited partner
Cisco Partner Logo
HP Business Partner Logo

“… Nexus Open Systems Ltd demonstrated an excellent track record delivering
innovative IT services and cloud solutions while exceeding customer expectations.”

Cloudtango industry review 2024

Contact Us

Request Your Free IT Audit

Benefit from a comprehensive review of your IT environment, including:

  • Cyber Security
  • Backup strategies
  • Resilience and business continuity measures
  • Device management
  • And more!

We’ll provide you with an IT health score and actionable insights to strengthen your IT systems.

Simply complete the form here and we’ll be in touch within 24 hours.

Contact Us

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